It depends. Do you need to test the product first, or can you determine what you want by looking at the product? Mattress.com offers you a virtual showroom for your convenience but we also have locations around the US where you can try out mattresses. To find the location nearest you, just call toll free 1-800-MATTRESS. If you need help choosing the best mattress for your needs, you can also call and talk to one of our professional Bedding Consultants®.