Delivery Information

After finding the perfect mattress, enjoy convenient, speedy delivery to your home! We deliver what you want, when you want and where you want so you can sleep better sooner.

Mattress.com offers the most convenient delivery. We will deliver what you want, when you want and where you want. Other companies take pride in delivering your mattress quickly. But they may only bring it to your curbside. Mattress.com is different. We promise fast, easy and convenient inside delivery for all your online purchases.

Ordering more than just a mattress? No problem. With Mattress.com it doesn't matter how many items you order. Mattress.com will deliver your merchandise quickly, respecting and caring for your floors and furniture. Delivery is FREE for a limited time on orders above $399.98. Delivery is $39.99 on orders $399.98 and below. 

Delivery Area

Our current delivery area includes the 48 contiguous U.S. states.

ZONE 1 - If you live in NJ, the California Bay Area, and limited addresses in CT & NY (please call 1(800)404-2222 for details), most items will be available for next day delivery. You will be able to schedule a date and a 4 hour time window for your delivery at the time of purchase. Delivery appointments are available Monday through Wednesday & Friday through Sunday during regular business hours. Sunday deliveries are not available in the California Bay Area. Sunday and Monday deliveries are not available in FL. Limited evening hours are available.

ZONE 2 - If you live in the Los Angeles, CA or Dallas, TX metropolitan areas, you will be offered a Preferred Delivery Day at the time of purchase. The 'Preferred Delivery Day' is based on the zip code of your order and an estimate of when our delivery team will be in your area. Actual delivery days may vary according to location. Our local delivery agent will call you to set up an exact delivery day and 4 hour time window. Delivery appointments are available Mon-Fri between 9AM & 6PM.

ZONE 3 - If you live in the 48 contiguous US states but outside the above areas, your order is estimated to be delivered within 2 to 3 weeks, remote areas may take longer. You will receive a call when your order has arrived at our delivery agent, approximately 10 days after placing your order. The delivery agent will set up a convenient delivery day and 4 hour time window. Delivery appointments are available, Mon-Fri between 9AM & 6PM, to all addresses that are road accessible. Cancellations of orders in transit in these areas involve a restocking fee of 20% of the retail price of the merchandise, plus local delivery charge.

Please note: The Mattress.com 21 day Assurance Satisfaction Program is only available in the following states: NJ, the California Bay Area, and limited addresses in CT & NY (please call 1(800)404-2222 for details).

Ferry service may be required for delivery to select locations. Additional fee will apply - may vary by location. Please call 1-800-404-2222 for more information. 

A person over 18 must be present to accept any mattress or furniture delivery.

Some items are shipped via UPS. These items will arrive separately in approximately five (5) to nine (9) business days (Monday through Friday, not including holidays).

*Set up service available in ZONE 1 only - your merchandise will be carefully brought into your home, unpacked and set up. This includes up to 2 flights of stairs. All packaging debris will be removed and discarded on your behalf. Someone must be home to accept delivery. Special services and/or arrangements, such as removal of old bedding, are subject to additional fees. **Set up service is available for Tempur-Pedic and Stearns & Foster bedding in all areas.

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